Zardly Terms of Service

Version: v1.3 Effective date: September 26, 2026 Last updated: September 26, 2026

These Terms of Service (the "Terms") are a binding agreement between Zardly LLC ("Zardly," "we," "us," or "our") and the business or individual that creates an account or uses the Service ("you" or "Customer"). By creating an account, clicking to accept these Terms, or using the Service, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

If you accepted an earlier version of these Terms, this version applies to you from the date you accept it or 30 days after we notify you of it, whichever comes first (see Section 15). A plain-language summary of what changed is shown with the update notice in the web application and is available on request from support@zardly.ai.

1. The Service

Zardly is a software-as-a-service platform for trading-card vendors. The Service includes a web application (available at app.zardly.ai), a mobile application, and supporting infrastructure that together allow you to:

Manage a card and sealed-product inventory, including photos, conditions, grades, and pricing;
Connect your own marketplace accounts (currently eBay and Shopify) and create, update, and remove listings on those marketplaces;
Detect sales on connected marketplaces and automatically update your inventory and other listings;
Record in-person deals (sales, purchases, and trades) in a deal ledger;
Look up card catalog information and market pricing supplied by third-party data providers;
Identify cards from photos, using recognition that runs on your device and third-party image-recognition services, including optional scan data you can download to your device so that scanning and card search keep working without a connection;
Review sales, deal, and inventory reports and export your records;
Share a public link to a card you choose to share (see Section 6.4); and
Receive operational alerts by email, push notification, and — if you opt in — text message.

The Service is designed for business use by trading-card vendors. It is not a consumer product, a marketplace, or a payment processor, and Zardly is not a party to any sale you make.

2. Eligibility

You must be at least 18 years old and using the Service for business purposes to create an account. The Service is offered to customers in the United States. We may decline to provide the Service to anyone at our discretion.

3. Accounts and Workspaces

3.1 Account registration. Accounts and workspaces are created on the Zardly website. The mobile application is for signing in to an account that already exists; you cannot create an account or a workspace in it. You sign in through our authentication provider using a passkey, an email-based login, or a password. You are responsible for maintaining the security of your credentials and for all activity that occurs under your account.

3.2 Workspaces, owners, and members. The Service is organized into workspaces. The user who creates a workspace is its Owner. Owners control billing, seats, member invitations and removals, and marketplace connections. Members can manage inventory, listings, and deals within the workspace. You are responsible for the actions of every user you invite to your workspace, and for promptly removing users who should no longer have access. When a member is removed, their access ends immediately.

3.3 Accurate information. You agree to provide accurate account and billing information and to keep it current.

4. Subscriptions, Billing, and Cancellation

4.1 Fees and plan terms. The Service is sold per workspace as a prepaid subscription for one of three terms, each of which includes two seats:

Monthly: $50 per month, billed every month;
Quarterly: $135 every 3 months (equivalent to $45 per month), billed every 3 months; or
Semiannual: $240 every 6 months (equivalent to $40 per month), billed every 6 months.

Each term is billed in advance at the start of the term and renews automatically for the same term at the end of it, until you cancel under Section 4.5. Additional seats are priced for the same term as your plan: $10 per additional seat per month on the monthly plan, $27 per additional seat per 3 months on the quarterly plan, and $48 per additional seat per 6 months on the semiannual plan. Additional seats added part-way through a term are prorated for the remainder of that term. Changing from one term to another is handled by our support team (support@zardly.ai) and takes effect at the start of your next term. All amounts are in U.S. dollars. We will give workspace Owners at least 30 days' notice before any price increase takes effect, as described in Section 15; founding vendors are protected from price increases as described in Section 4.9.

4.2 Payment. Billing happens only on the Zardly website: the workspace Owner starts, manages, and cancels the subscription from the billing page at app.zardly.ai. The mobile application does not sell subscriptions and never takes payment. Unless Section 4.8 (subscriptions through a third-party marketplace or app store) applies to you, fees are billed in advance for each term through Stripe, our payment processor. Your payment card details are collected and stored by Stripe, not by Zardly. By subscribing, you authorize recurring charges to your payment method at the start of each term, and your subscription renews automatically for the same term at the then-current price for that term until you cancel under Section 4.5.

4.3 Seats. The number of seats in your plan (the two included seats plus any additional seats you purchase) limits the number of users (including pending invitations) in your workspace. Seat reductions take effect subject to the number of active users and pending invitations in your workspace, and a plan never has fewer than the two included seats.

4.4 Grace period and suspension. If your free trial (Section 4.7) or your complimentary access (Section 4.9) ends without a subscription, or if a subscription payment fails, we will notify the workspace Owner by email and the workspace will enter a grace period of 7 days, during which the Service remains fully usable and you can subscribe or update your payment method. If the matter is not resolved by the end of the grace period, the workspace will be suspended: workspace users can no longer use the Service, and marketplace syncing may stop. Suspension does not delete your Workspace Data, which is retained as described in Section 14.4 and our Privacy Policy, and the workspace Owner can restore access at any time from the billing page by subscribing or bringing payment current. Listings you have already published on a marketplace are not removed by suspension; you remain responsible for managing them directly.

4.5 Cancellation. The workspace Owner may cancel the subscription at any time through the billing page. Cancellation takes effect at the end of the current term (the month, 3 months, or 6 months you have already paid for); you retain access until then, and you will not be charged for a further term. Except where required by law, prepaid fees are non-refundable, and we do not provide refunds or credits for the unused part of a term — including if you cancel early in a quarterly or semiannual term, reduce seats, or stop using the Service.

4.6 Taxes. Fees are exclusive of taxes. You are responsible for any applicable sales, use, or similar taxes, other than taxes on our income.

4.7 Free trial. Each new workspace receives a free trial of 14 days, starting on the day the workspace is created. No payment card is required to start the trial, and you will not be charged unless the workspace Owner chooses to subscribe. The full Service is available during the trial, and the Owner may subscribe at any time from the billing page. If you have not subscribed when the trial ends, Section 4.4 applies. The free trial is offered once per business; we may decline or end a trial that we reasonably believe is being used to avoid paying for the Service (for example, by repeatedly creating new workspaces).

4.8 Subscriptions through a third-party marketplace or app store. If you subscribe to the Service through a third-party marketplace or app store (for example, by installing Zardly from an e-commerce platform's app store), that marketplace may bill you, through your account with it, under its own terms instead of through Stripe. In that case the marketplace's terms and billing cycle govern how and when you are charged, how you pay, how you cancel, and any taxes it collects; the price and what it includes are shown to you for approval in that marketplace before you are charged, and may differ from Section 4.1; and some options, such as buying additional seats, may not be available — contact support@zardly.ai and we can move you to direct billing. The Stripe payment terms in Section 4.2 and the cancellation steps in Section 4.5 do not apply to a subscription billed this way, but fees remain non-refundable to the extent permitted by law and by the marketplace's terms. If the marketplace tells us that your charge was declined, frozen, or cancelled, the grace period and suspension in Section 4.4 apply, and access is restored when it reports your subscription as active again.

4.9 Beta workspaces and founding vendors. Workspaces created during our beta period — before the free trial in Section 4.7 was introduced — have complimentary access, with no subscription fee, until 14 days after Zardly's official launch date. The official launch date is the date on which we announce general availability of the Service by email to workspace Owners and on zardly.ai. We will email beta workspace Owners at launch, and again before the 14 days end. After the 14 days, continued use of the Service requires a paid subscription on the standard terms in this Section 4: if you have not subscribed by then, the 7-day grace period in Section 4.4 applies, followed by suspension, and your Workspace Data is retained as described in Section 14.4.

Founding-vendor price lock. A beta workspace whose Owner subscribes within that 14-day window (or earlier), or during the 7-day grace period that follows it, is a "founding vendor." For a founding vendor, the subscription prices in effect when the workspace first subscribes — the workspace price and the price per additional seat for the plan term the workspace subscribes to (Section 4.1) — will not increase for as long as the subscription remains continuously active. The lock ends if the subscription is cancelled, or if it lapses and is not brought current before the end of the grace period in Section 4.4; a workspace that subscribes again after that pays the then-current prices. The lock covers price only: it does not cover taxes, and it does not cover new optional features or add-ons that we may offer for a separate fee. Adding seats while the lock is in effect is charged at your locked per-seat price. If a founding vendor changes to a different plan term, the lock continues at the prices in effect for the new term on the day of the change. All other parts of these Terms apply during complimentary access and to founding vendors.

5. Marketplace Connections

5.1 Your authorization. The Service lets you connect marketplace accounts you own (currently eBay, by signing in to eBay and granting access, and Shopify, by installing the Zardly app on your store and approving the permissions it requests or, for some early accounts, by providing an access token for your store). By connecting an account, you authorize Zardly to access that account and act on your behalf — including creating, updating, publishing, and removing listings, receiving order and sale notifications, and reading account information needed to operate these features — until you disconnect the account or your workspace is closed.

5.2 Your responsibilities. You — not Zardly — remain the seller of record for all listings and sales on your connected marketplaces. You are solely responsible for:

Complying with each marketplace's terms, policies, and seller requirements;
The accuracy and legality of your listings, including item descriptions, photos, condition and grade claims, and prices;
Fulfilling orders, handling returns, and resolving disputes with your buyers; and
Any fees, taxes, or penalties imposed by a marketplace.

5.3 No guarantee of marketplace behavior. Marketplaces control their own platforms and APIs. Zardly does not control, and is not responsible for, marketplace availability, API changes, listing removals, account suspensions, or other actions taken by a marketplace. If a marketplace connection fails (for example, because an access token expires or is revoked), affected features will stop working until the connection is restored. The Service surfaces sync issues and provides recovery tools, but you are responsible for monitoring your own marketplace accounts.

5.4 Credentials. Marketplace access tokens are stored encrypted. You may disconnect a marketplace at any time, which stops future activity on that connection but does not remove listings already published.

5.5 Social accounts. Where the feature is available to your workspace, you may connect your own social media accounts so that posts you create in Zardly are published to them. Connecting is optional. By connecting an account, you authorize Zardly to publish the posts you choose to those accounts, through our social-publishing provider, until you disconnect. You are responsible for the content you post and for complying with each platform's terms.

6. Your Content and Data

6.1 Your ownership. As between you and Zardly, you own the data you and your workspace users submit to the Service — your inventory records, deal records, photos, notes, listing content, and connected-account data ("Workspace Data").

6.2 License to operate the Service. You grant Zardly a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, and modify Workspace Data as needed to provide, maintain, secure, and improve the Service, including transmitting listing content and photos to marketplaces you connect and to the service providers described in our Privacy Policy.

6.3 Your responsibility for Workspace Data. You are responsible for the accuracy and legality of Workspace Data and for having the rights needed to submit it. Free-text fields (such as deal notes) should not be used to store sensitive personal information about others.

6.4 Public share links. The Service lets you create a share link for a card in your inventory. Creating a share link makes that card public: anyone who has the link can see the card's photo, its details (such as name, set, number, and condition or grade), its price if you have set one, your workspace name, and links to your marketplace listing for the card where one exists. Share links are long and unguessable, but they are not private — anyone you send a link to can pass it on, and anything you post publicly can be found by others. Only share cards you are comfortable making public. To have a share link turned off, contact support@zardly.ai.

6.5 Corrections you submit. When you correct a market price or a card identification that the Service suggested, we record the correction (the card's identity, what the Service suggested, what you changed it to, and the date) so that we can improve pricing and recognition accuracy. Corrections are Workspace Data and are covered by Section 7.

7. Aggregated and De-Identified Data

This section describes a commercial use of data that goes beyond operating the Service. Please read it carefully.

7.1 What we do. Zardly creates aggregated and de-identified data sets from data generated through use of the Service — for example, combining in-person deal records, market-price corrections, and card-identification corrections across many vendors to show what cards are selling, at what prices, in what volumes, in what regions, and when, and to improve pricing and recognition accuracy. You grant Zardly a perpetual, irrevocable, worldwide, royalty-free license to use Workspace Data to create aggregated and/or de-identified data sets, and Zardly may use, distribute, and commercialize those data sets for any lawful purpose, including selling market-data and analytics products, during and after the term of your subscription.

7.2 What we commit to. For any aggregated or de-identified data that we publish, sell, or otherwise make available outside Zardly:

It will not identify you. It will not include your name, your store or workspace name, your account information, or anything that identifies you or your business as the source of any data point.
It will not identify your customers. It will not include names, addresses, contact details, or other identifying information about your buyers or trade counterparties.
It will not reveal your specific store's activity. Data will be aggregated across multiple vendors and/or otherwise de-identified so that your individual store's inventory, pricing strategy, or transaction history cannot be singled out or re-identified.
We do not sell identifiable personal information. We will not sell or license data that identifies any individual person.
Marketplace data stays out. Data we receive from a marketplace you connect (for example, your eBay or Shopify orders and listings) is used to operate the Service for you. We do not include it, even in aggregated or de-identified form, in data sets that we sell or license to others. The same is true of catalog and pricing data licensed to us by our data providers.

7.3 What this looks like in practice. An aggregated data product might state, for example, that a particular card in a particular grade traded at a given median price across a number of transactions in a given month. It will not state that your store sold that card, or to whom.

7.4 Ownership. Zardly owns the aggregated and de-identified data sets it creates under this section. Nothing in this section transfers ownership of your underlying Workspace Data, which remains yours under Section 6.

If you have questions about this section, contact us at support@zardly.ai before accepting these Terms.

8. Acceptable Use

You agree not to:

Use the Service to violate any law, or any marketplace's terms or policies;
List, sell, or trade counterfeit, stolen, or misrepresented items, or knowingly enter false condition, grade, or authenticity information;
Attempt to access another customer's workspace or data;
Probe, scan, or test the vulnerability of the Service, or circumvent authentication or security measures;
Scrape, harvest, bulk-export, resell, or redistribute catalog, pricing, or image-recognition data provided through the Service by us or our third-party data providers, including scan data downloaded to your device for offline use (this data is licensed for your use within the Service only);
Reverse engineer, copy, or create derivative works of the Service, or use the Service to build a competing product;
Use the Service to send spam or unsolicited communications;
Interfere with or disrupt the integrity or performance of the Service; or
Use the Service on behalf of a person or entity that is not the account holder.

We may suspend or terminate access for violations of this section.

9. Third-Party Services

The Service depends on third-party services, including authentication, payments, hosting, email delivery, push notifications, text messaging, error monitoring, social publishing, barcode lookup, card-recognition, and card catalog/pricing data providers, as well as the marketplaces you connect. Catalog data, market prices, and card identifications supplied by third-party providers are estimates and reference information — they are provided "as is," may be inaccurate or out of date, and are not appraisals, price guarantees, or financial advice. You are responsible for your own pricing and purchasing decisions.

10. Intellectual Property

Zardly and its licensors own the Service, including all software, design, and content other than Workspace Data. We grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your subscription, subject to these Terms. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZARDLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ZARDLY DOES NOT WARRANT THAT: THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; LISTINGS, SALES DETECTION, OR CROSS-MARKETPLACE DELISTING WILL OCCUR WITHOUT DELAY OR FAILURE; CARD IDENTIFICATIONS OR MARKET PRICES WILL BE ACCURATE; OR DATA WILL NEVER BE LOST. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN RECORDS OF YOUR INVENTORY AND SALES.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) ZARDLY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO ZARDLY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

The exclusions in this section do not apply to your payment obligations, your indemnification obligations, or either party's liability for fraud or willful misconduct, or to any liability that cannot be limited under applicable law. This section applies regardless of the theory of liability and even if a remedy fails of its essential purpose. Double-selling, missed sales, delisting failures, and marketplace penalties are operational risks of multi-channel selling; the Service is designed to reduce them but cannot eliminate them.

13. Indemnification

You will defend, indemnify, and hold harmless Zardly and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your listings, sales, purchases, or trades, including disputes with buyers, counterparties, or marketplaces; (b) Workspace Data, including claims that it infringes or misappropriates a third party's rights; (c) your violation of these Terms or of applicable law; or (d) your violation of a marketplace's terms or policies. We will promptly notify you of any such claim and reasonably cooperate at your expense. We may participate in the defense with our own counsel at our own cost.

14. Term, Suspension, and Termination

14.1 Term. These Terms apply from the moment you accept them and continue while you use the Service.

14.2 Suspension by Zardly. We may suspend a workspace's access (in whole or in part) if: a free trial or complimentary access has ended without a subscription, or payment is past due, beyond the grace period in Section 4.4; we reasonably believe the workspace is being used in violation of Section 8 or in a way that threatens the security or integrity of the Service or other customers; or we are required to by law or by a marketplace or other provider whose services the feature depends on. We will use reasonable efforts to notify the workspace Owner and to limit the scope and duration of any suspension.

14.3 Termination. You may stop using the Service and cancel at any time under Section 4.5. We may terminate these Terms and close a workspace: for material breach that remains uncured 30 days after notice; immediately for serious violations of Section 8 (including fraud or attempts to compromise the Service); or if we discontinue the Service, with at least 30 days' notice.

14.4 Effect of termination. On termination or expiration, your right to access the Service ends. If a workspace is suspended under Section 4.4 or its subscription is cancelled, we retain its Workspace Data for at least 90 days afterward, so that the workspace Owner can restore access from the billing page and pick up where they left off. During that period we will also make reasonable efforts, on request to support@zardly.ai, to provide you with an export of your Workspace Data (inventory and transaction records can also be exported from the web application while you have access). After that period we may delete the Workspace Data in the ordinary course, subject to our Privacy Policy and legal retention obligations, and we will email the workspace Owner at least 14 days before we do. If you delete your account and workspace yourself, deletion happens as described in our Privacy Policy rather than on this schedule. Sections 6.2 (for data already processed), 7, 10, 11, 12, 13, 14.4, and 16–18 survive termination.

15. Changes to the Service and These Terms

We may modify the Service over time, including adding, changing, or removing features. We may also update these Terms. If we make material changes — including changes to pricing or to Section 7 — we will notify workspace Owners (by email or in-app notice) at least 30 days before the changes take effect. A price increase does not apply to a founding vendor while the price lock in Section 4.9 is in effect, and we will not use a change to these Terms to shorten or remove that lock for workspaces that already have it. We may ask you to review and accept updated Terms in the web application, and a workspace Owner must have accepted the current Terms before starting a paid subscription. Continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree to updated Terms, your remedy is to cancel under Section 4.5 before they take effect. The current version and effective date are always shown at the top of this document.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Fulton County, Georgia, for any dispute arising out of or relating to these Terms or the Service, and each party waives objections to that venue. Each party waives the right to a jury trial to the extent permitted by law.

17. General

Entire agreement. These Terms, together with the Privacy Policy, the SMS Alerts Opt-In Policy (if you opt in to text alerts), and any order or checkout page, are the entire agreement between the parties regarding the Service and supersede all prior agreements on that subject.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Severability. If any provision is held unenforceable, the remainder stays in effect, and the provision will be enforced to the maximum extent permissible.
No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations.
Independent contractors. The parties are independent contractors. These Terms create no partnership, joint venture, or agency relationship.
Notices. We may provide notices by email to the workspace Owner's registered address or in-app. Notices to Zardly should go to support@zardly.ai.

18. Contact

Zardly LLC Email: support@zardly.ai Web: https://zardly.ai